Maintenance

Proposal | Pre-Production | Project Plan | Proof of Concept
Beta Production | Beta Delivery | Final Delivery & Launch
Maintenance

Respond to Feedback and Errors

But it's not over yet. You may be required to maintain the site for some period of time.

• If you include a user feedback link, someone should be ready to read and answer user e-mail.
• If you've included a Web board where users can post their thoughts on your topic, someone will need to monitor those boards.
• If errors are found on the site after launch, you'll need to correct them to the extent possible.
• If your site includes links to external Web sites, there's a good chance of "link rot," where the site ceases to exist or its URL changes, and you'll need to arrange to keep such links current.